 Workday is a cloud-based software platform that offers financial management and human capital management services. It streamlines HR, payroll, and finance processes, providing businesses with efficient tools for workforce management and financial planning.Identities ✔️ | Accounts ❌ | Groups ❌ | App Roles ❌ | Entitlements ❌ |
 Amazon Redshift is a data warehouse product which forms part of the larger cloud-computing platform Amazon Web Services.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ❌ | Entitlements ❌ |
 ServiceNow is a cloud-based platform offering IT service management, enabling organizations to streamline workflows, automate tasks, and enhance service delivery. It encompasses various modules for IT, HR, customer service, and more, promoting efficiency and collaboration within enterprises.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ✔️ | Entitlements ❌ |
 Epic is an Electronic Medical Records (EMR) system used by hospitals and health systems. RSA G&L collects Epic data from Epic Clarity.Clarity is Epic's relational reporting database (Oracle or Microsoft SQL Server). It holds an extract of the operational Epic database, so collection queries run without touching the production EMR. Identities ❌ | Accounts ✔️ | Groups ❌ | App Roles ✔️ | Entitlements ❌ |
This guide covers Epic Clarity (SQL Server) as configured in the 2020–2023 timeframe. Column names may differ across Epic release versions.
 RSA Authentication Manager is a robust solution for secure access control. It employs RSA's proprietary SecureID tokens, offering two-factor authentication. Users enter a unique token-generated code along with their password, enhancing security by requiring both something they know and something they have. The system ensures secure access to networks and applications.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ❌ | Entitlements ✔️ |
 The IBM AS400 is another name for the IBM Power Systems server line, started in the late 1980s. Technically, AS400 is the name of the first generation, and the computer is now called the IBM iSeries. The IBM AS400 is designed to provide extremely high redundancy and uptime. It is traditionally run on-premise, using one of three mature operating systems, optimized for the architecture: OS/400 and AIX.Versions: 8.0.0 P8Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ❌ | Entitlements ✔️ |
 Miro is a visual collaboration platform built around shared online whiteboards. Teams use it for brainstorming, planning, and diagramming. RSA G&L collects users, groups, group memberships, and user roles through the Miro SCIM API.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ✔️ | Entitlements ❌ |
 WebFOCUS is a cloud-based / on premise business intelligence (BI) and analytics platform that offers analytical tools, applications, reports and documents for business stakeholders such as management teams, analysts, line-of-business workers, partners and customers. The solution also provides other capabilities including data discovery, location intelligence, predictive and prescriptive analytics, BI smart search and natural language search.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ✔️ | Entitlements ❌ |
 Deltek CostPoint is an ERP software solution designed for government contractors. It enables users to manage project accounting, labor management, manufacturing, and business intelligence. Modules include payroll, budgeting and planning, reporting, human resources and benefits, manufacturing and compliance, subcontractor management, time and expense, contract management, and enterprise insights for planning and forecasting.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ❌ | Entitlements ❌ |
 Cherwell Service Management is a cloud-based IT service management solution that helps IT teams in organizations to implement, automate and upgrade service and support processes.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ❌ | Entitlements ❌ |
 Lawson is a suite of HR management applications offering absence management tools, employee and manager self-service features, benefits and personnel administration, payroll management, and other tools.Identities ✔️ | Accounts ❌ | Groups ❌ | App Roles ❌ | Entitlements ❌ |
 Kronos is a leading human capital and workforce management solution, streamlining workforce operations for organizations. It offers tools for scheduling, time tracking, payroll, and HR management, optimizing workforce efficiency and productivity.Identities ❌ | Accounts ✔️ | Groups ❌ | App Roles ✔️ | Entitlements ❌ |
 SAP Business Planning and Consolidation (BPC) is an integrated financial planning and consolidation solution. It enables organizations to streamline budgeting, forecasting, and financial reporting processes. BPC helps in aligning financial plans with strategic goals, ensuring accurate data consolidation, and facilitating regulatory compliance for enhanced business decision-making and efficiency.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ❌ | Entitlements ❌ |
 AutoSys Workload Automation (formerly CA Workload Automation AE) improves the availability of critical application workloads across the enterprise by dynamically responding to real time business events, mapping workload processes to service level agreements, ensuring continual monitoring, and automating recovery.Also known as Unicenter AutoSys Job Management Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ❌ | Entitlements ❌ |
 Informatica is a leading data integration and management software, empowering organizations to extract, transform, and load data for efficient analysis and decision-making. It facilitates seamless integration of disparate data sources, ensuring data quality and governance throughout the process.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ❌ | Entitlements ❌ |
 OpenText RightFax is a robust fax server software that enables organizations to send and receive faxes digitally. It eliminates the need for traditional fax machines and paper-based communication, streamlining document transmission processes. RightFax offers secure, reliable, and scalable faxing solutions, integrating seamlessly with email and other business applications. It provides advanced features like automated routing, archiving, and tracking, enhancing efficiency and compliance. With its user-friendly interface and extensive capabilities, RightFax revolutionizes fax communication, optimizing productivity and reducing costs for businesses of all sizes.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ❌ | Entitlements ❌ |
 Oracle PeopleTools is the development and runtime toolset for Oracle PeopleSoft applications such as HCM, CRM, and EPM. User profiles and roles are stored in the PeopleTools security tables. RSA G&L collects accounts and roles directly from these tables with a database collector. Identities ❌ | Accounts ✔️ | Groups ❌ | App Roles ✔️ | Entitlements ❌ |
Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ❌ | Entitlements ❌ |
 DocuSign is an electronic signature and agreement cloud platform. RSA G&L collects user accounts, groups, group membership, and permission profiles via the eSignature REST API using OAuth2 authentication.Versions: 8.0.0 P10_HF01Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ✔️ | Entitlements ❌ |
 Zendesk is a customer support platform that streamlines interactions between businesses and their customers. It offers ticket management, knowledge base, live chat, and more, empowering organizations to deliver exceptional support experiences. With user-friendly features, Zendesk enhances customer communication and issue resolution, ultimately fostering strong relationships and improving customer satisfaction.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ❌ | Entitlements ❌ |
 Okta is a cloud-based IAM platform that offers secure user authentication, SSO, and authorization. It simplifies identity management, access control, and provisioning for organizations. With Okta, businesses can enhance security, streamline user experiences, and enable seamless access to applications and data. It supports multifactor authentication and integrations with various systems, enabling secure digital transformation and centralized identity management.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ✔️ | Entitlements ❌ |
 Lucidchart is a web-based diagramming and visualization tool that enables users to create flowcharts, diagrams, mind maps, and more. It offers collaborative features for teams to work together in real-time, enhancing communication and productivity. With an intuitive interface and various templates, Lucidchart simplifies complex concepts into clear visual representations.Identities ❌ | Accounts ✔️ | Groups ❌ | App Roles ✔️ | Entitlements ❌ |
 Datadog is a monitoring and analytics platform that helps organizations gain insights into their applications and infrastructure. It offers real-time visibility, alerting, and visualization tools to monitor performance, troubleshoot issues, and optimize resources across cloud, on-premises, and hybrid environments. With its user-friendly interface, Datadog empowers teams to ensure system reliability and improve overall operational efficiency.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ✔️ | Entitlements ❌ |
 PagerDuty is an incident management platform that centralises alerts, on-call schedules, and escalation policies. Users are organised into Teams and assigned a system-level role that controls their access across the account.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ✔️ | Entitlements ❌ |
 Asana is a powerful project management tool that enhances team collaboration and task organization. It simplifies complex workflows, fosters clear communication, and ensures efficient task tracking. With its user-friendly interface and customizable features, Asana streamlines project management, enabling teams to achieve goals and deliver results effectively.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ✔️ | Entitlements ❌ |
 Dynatrace is a software intelligence company that specializes in application performance management (APM) and observability solutions for modern cloud environments. Its platform provides real-time insights into the performance of applications and the underlying infrastructure that supports them. Dynatrace's primary goal is to help organizations ensure the optimal functioning of their digital services and applications, especially in complex and dynamic environments.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ❌ | Entitlements ❌ |
 Zoho CRM empowers businesses with a comprehensive customer relationship management solution. It streamlines sales, marketing, and support processes, fostering efficient customer engagement. Through a user-friendly interface, it offers tools for lead management, analytics, and automation, enabling businesses to build lasting relationships, drive growth, and make informed decisions.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ✔️ | Entitlements ❌ |
 PingOne is an identity and access management (IAM) solution by Ping Identity. It offers secure user authentication, authorization, and single sign-on across applications. With advanced features like multifactor authentication and adaptive security, PingOne ensures streamlined access control while enhancing user experience and safeguarding sensitive data.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ❌ | Entitlements ❌ |
 Tableau is a powerful data visualization tool that transforms complex datasets into interactive and insightful visuals, aiding informed decision-making. Its user-friendly interface enables easy creation of charts, graphs, and dashboards, enhancing data exploration and presentation across various industries and professions.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ✔️ | Entitlements ❌ |
 A Qlik application is a powerful data analytics tool that enables users to visualize and explore data for insightful decision-making. It facilitates interactive data discovery, real-time analysis, and dynamic dashboards. Qlik applications offer a user-friendly interface to create, manipulate, and share data-driven insights, fostering better understanding of trends and patterns within data.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ✔️ | Entitlements ❌ |
 Freshservice is a cloud-based IT service management platform that streamlines and automates IT tasks. It offers a user-friendly interface, ticketing system, asset management, and reporting tools. With its intuitive design, Freshservice enables organizations to efficiently manage their IT services, track incidents, and maintain a well-organized IT infrastructure.Identities ❌ | Accounts ✔️ | Groups ✔️ | App Roles ✔️ | Entitlements ❌ |
MangoApps is an employee engagement and collaboration platform. It provides messaging, file sharing, task management, and team workspaces. RSA G&L collects user accounts, groups, and group memberships through the MangoApps REST API.